I’ve been hearing this a lot lately. The issues are always a little bit different. On some instances of Windows 8 the Metro UI tiles don’t respond if you click on them, and on others the app itself opens, but doesn’t respond in any way, except for closing the app. This is a mayor problem, and is very annoying. Since there could be lots of reasons why your Windows 8 apps won’t start, I’ll post all the possible solutions I know, so there might be just one for your problem.
1. Resolution problem
One of the possible easy fixes for the problem that Windows 8 apps won’t start is because of the screen resolution. The minimum screen resolution for running Windows 8 applications is 1024 x 768. To change the resolution on Windows 8 Consumer Preview you can right click on the desktop and click Screen resolution. Choose any resolution that is over 1024 x 768. If there is no option higher than this (you probably need a new screen anyway) it is possible that you just cannot run Windows 8 with all the neat features.
2. User account control turned off
User account control (UAC) was quite an annoying feature in Windows Vista and Windows 7 if you ask me. It is still available in Windows 8, and I know a lot of people who turn this feature off right away. The feature aims to improve the security of Windows by limiting application software to standard user privileges until an administrator authorizes an increase or elevation. On several blogs I’ve read that turning UAC off ensures that some Windows 8 Metro UI applications do not work anymore. To turn this feature back on again do the following:
Press Windows key + W to quickly go to the “Search settings screen”. Type in UAC to edit the user account control settings. A screen will popup with the UAC settings. Choose the default option (second from the top) to turn UAC back on again.
3. Outdated display drivers
The Metro UI tiles don’t seem to work if there are issues with the display drivers. The best solution for this is to manually update all drivers to the latest. For most hardware components you can find the drivers on the manufacturers website. Most of the drivers are probably not yet available for Windows 8. I noticed a lot of Windows 7 installations still work in Windows 8. If they do not, you can still try to run the driver installations in compatibility mode. It’s a lot of hassle to update all of your drivers, but it’s definitely worth a try.
4. Using a Windows Live Account on Windows 8
On multiple blogs I’ve read that some users had issues with Metro UI tiles not opening when using their Windows Live Account as the default login. If you got this problem, you could try to change your default account to a local account (the old fashioned Windows 7 and before way). To do this, follow this procedure:
Press Windows key + W to open up the “search settings screen”. Type in “Users” to go to the user account settings. If your currently using a Windows Live Account, there should be a button underneath your avatar which says “Switch to a local account”. Press this, and you will have to fill in your password. Follow the wizard, and your account is switched to a local account.
5. Try a simple reboot
I’ve heard that there were some people who had the problem their Windows 8 apps didn’t open that simply got it fixed by rebooting their PC’s. I haven’t got any experience with this myself, and don’t know anybody personal who was able to solve their problem this way, but you could give it a try. To quickly try this press Windows key + I to open the desktop settings screen. On the bottom part press “Power”, and “Update and restart” next.
6. Windows 8 Metro UI Apps won’t start after upgrading from Windows 7
This is a rather advanced way of fixing this issue, and I take no responsibility for possible consequences of this procedure, but I still wanted to share this one. On the Microsoft forums I found a post suggesting to do a fix in the Windows register. I recommend to first make a backup of the register. After you made a backup you could try the following procedure:
1. Open notepad (Windows key + Q to quickly find it)
2. Paste the following in a new document:
Windows Registry Editor Version 5.00
3. Save the file as “metro-ui-tile-fix.reg” (not as a .txt file!), and open it. You should get a message saying the registry is edited succesfully.
7. Reinstalling Windows 8
This is not really a fix, but it’s the last option I could think of. You can simply reinstall Windows 8 using the same installer you used to install it, or (even better) you can download a fresh installation and install that on top of your current Windows 8 installation. There is a possibility that something went wrong while installing because of a software bug, or maybe an existing bug is fixed by Microsoft (if you download and install a complete new package).
This article is written by Jesse Eilers.